Description
Total Quality Management (TQM) is a foundational management philosophy that drives organization-wide excellence, and continuous improvement.
This course provides a full, practical understanding of TQM principles, making it an ideal starting point at all levels.
The program introduces participants to the core components of TQM, including quality models and theories, leadership commitment, employee involvement, process control, quality tools, and data-based decision-making, and imporvement projects management.
Through structured lessons, case studies, and real industrial examples, trainees learn how TQM transforms organizations, improves efficiency, and ensures consistent, high-quality outputs in pharmaceutical, food, chemical, and manufacturing industries.
By the end of this course, participants will be able to:
- Understand TQM principles and how they fit into modern quality systems
- Apply quality tools: flowcharts, cause-and-effect, Pareto, control charts & more
- Recognize the role of leadership, culture, and teamwork in quality excellence
- Implement continuous improvement models such as PDCA and Kaizen
- understand lean tools and six sigma approach.
- Assess process performance and use data for better decisions
Who Should Attend
This accredited TQM course is ideal for:
- Early-career staff.
- QA/QC teams in pharma, food, and industrial sectors
- Production & operations personnel seeking quality awareness
- Service organizations staff.
- Supervisors and team leaders aiming to improve processes and performance
- Business, engineering, and science graduates entering quality roles
- Anyone looking to build a strong foundation in organizational quality excellence
Key Takeaways
- Flexible Attendance Options – Join in-person at VALOR or virtually through our live interactive platform.
- Recorded Sessions – Enjoy limited access to recordings for three months after course completion for review and reinforcement.
- Repeat for Free – Participants may re-attend inperson any future round of the same course at no additional cost.
- Accredited Certificate – Receive a QR-coded certificate for authenticity verification and professional recognition.
- Comprehensive Resources – Access digital materials, trainer support, and post-course assessments through VALOR’s e-learning platform.
Course Topics
· Quality Systems
· Quality models and theories
· Standards for Quality Management Systems
· Statistical Process Control.
· Six Sigma Breakthrough Improvement
· Lean Manufacturing
· Project Management
Number Of Sessions
10 Sessions